Yesterday morning, I drove to a local client to facilitate a lunch-and-learn workshop featuring the Deming “Red Bead Game” and “Process Behavior Charts.” Read more about those topics in my book, Measures of Success: React Less, Lead Better, Improve More.
I was supposed to meet my host at 10:30 AM in the lobby of their building. By 10:35, I realized I was in the wrong building–the correct street, but 1.5 miles away from the right spot.
Cue the panic. I quickly jumped back into my car, silently (okay, maybe audibly) cursing myself for making such an avoidable mistake.
But then, as I drove off, this song came on the SiriusXM 80s channel:
“I'm only human
Of flesh and blood, I'm made
Human
Born to make mistakes”
The timing couldn't have been better–or more ironic. It was a humbling and much-needed reminder: even when you talk about learning from mistakes and practicing kindness when they happen, it's easy to slip into self-criticism in the moment.
Yesterday, I had to take my own advice: embrace the mistake, laugh at the irony, and move forward.
Have you ever had one of those “perfect timing” moments where a song, quote, or experience gave you the exact perspective you needed? I'd love to hear about it!
The song:
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
