Facilitating Learning While Learning Myself: Mistakes, Music, and Moving Forward

Yesterday morning, I drove to a local client to facilitate a lunch-and-learn workshop featuring the Deming “Red Bead Game” and “Process Behavior Charts.” Read more about those topics in my book, Measures of Success: React Less, Lead Better, Improve More.

I was supposed to meet my host at 10:30 AM in the lobby of their building. By 10:35, I realized I was in the wrong building–the correct street, but 1.5 miles away from the right spot.

Cue the panic. I quickly jumped back into my car, silently (okay, maybe audibly) cursing myself for making such an avoidable mistake.

But then, as I drove off, this song came on the SiriusXM 80s channel:

“I'm only human
Of flesh and blood, I'm made
Human
Born to make mistakes”


The timing couldn't have been better–or more ironic. It was a humbling and much-needed reminder: even when you talk about learning from mistakes and practicing kindness when they happen, it's easy to slip into self-criticism in the moment.

Yesterday, I had to take my own advice: embrace the mistake, laugh at the irony, and move forward.

Have you ever had one of those “perfect timing” moments where a song, quote, or experience gave you the exact perspective you needed? I'd love to hear about it!

The song:

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Mark Graban
Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.

Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.

He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.

Mark is also a Senior Advisor to the technology company KaiNexus.

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