TL;DR: Daily weight changes are mostly noise, not signals. By understanding normal variation–using Process Behavior Charts–you can weigh yourself regularly without overreacting, panicking, or making unnecessary changes. The same thinking helps leaders react less and improve more at work, too.…
tl;dr: The Red Bead Experiment demonstrates how firing “low performers” based on arbitrary targets or rankings punishes people for system-driven variation, not individual effort. Bad metrics and poor leadership can create outcomes that look discriminatory, even when intent isn’t–highlighting why…
It’s always a fun day of learning when I get a chance to teach and facilitate my day-long workshop that will teach you the core concepts from my book Measures of Success. Why take a workshop? Well, you’ll get a…
Healthcare – Creating Value for Patients Daily safety huddles are simple, inexpensive, and effective methods to raise and escalate patient safety risks. Start your safety huddles today with some tips from the Institute for Healthcare Improvement. I get asked all the…
First, an announcement… you can enter to win one of three eBook copies of Measures of Success: React Less, Lead Better, Improve More. Unlike the previous Amazon giveaway, this contest is open to everybody, regardless of your country. Thanks for…
tl;dr: Year-to-year changes in Oscars TV ratings are usually just noise, not meaningful signals. Blaming or praising the host (or lack of one) based on small fluctuations is a mistake. Looking at longer-term trends with tools like Process Behavior Charts…
Thanks to Ron Pereira and the team at Gemba Academy for having me as a guest for the sixth time on their Gemba Academy Podcast (find past episodes via Google). Here is a direct MP3 link to the episode, click…
Thanks to Catalysis for asking me to write a guest blog post… yesterday, they published this: Being Open to Learning and Using Process Behavior Charts Means Unlearning Something Else My post starts: “Why don’t people adopt best practices? I get…
TL;DR: Headlines calling College Football Playoff ratings “all-time lows” are technically true but misleading. When viewed with Process Behavior Charts, the ratings show routine variation, not a meaningful decline. Overexplaining year-to-year changes wastes time and distracts leaders from improving the…
TL;DR: This recorded webinar shows how Process Behavior Charts help leaders distinguish real signals from routine noise in performance metrics–so they stop overreacting to every up-and-down and focus instead on improving the system in meaningful, sustainable ways. As I blogged…
I'm presenting a webinar on December 18th at 1 pm ET.
You can register here:
How to Use Process Behavior Charts to Improve: Case Studies
Learn more about how to register in this post.
Here is a new article that I posted on LinkedIn... don't worry, it's not political, but it does look at recent voter turnout rates through a statistical lens. And I think it's a lens that's helpful for looking at metrics in our own organizations:
"How to Tell the Difference Between ‘Signal’ and ‘Noise’ in Voter Turnout Numbers or Your Organization’s Metrics"
