Here is the headline from the Dallas Morning News: "How Toyota improved Parkland Hospital's ER -- with purple lights."
I'll give credit to Dr. Fred Cerise, the CEO of Parkland Memorial Hospital, for reaching out to Toyota and TSSC for help...
Previous Episodes (Full List): Click to visually browse episodes For easy access to any Podcast, use the forwarding URL: leanblog.org/X where X is the episode number. This text list is from the old version of the podcast’s main blog page.…
My guest for Episode #286 is Dean Gruner, MD, the recently retired CEO of ThedaCare, a health system in Wisconsin that has long been considered a worldwide leader in the practice of Lean in healthcare. See this article about his retirement, where he says "I've gotten more than I've given."
Dean was previously my guest in Episodes 119 and 144 and I'm thrilled that he took time out of his retirement to talk with me about his lessons learned as he looks back on how ThedaCare's Lean journey has evolved, including some things he would consider to be missteps and challenges that they used as a springboard to get even better.
I will also be releasing a separate episode where Dean talks about their experiences with Accountable Care Organizations (our topic from #144) and other "big picture" healthcare issues of the day.
I'm including a full transcript along with a three-page PDF summary, as I've been doing recently.
Joining me for Episode #285 is my friend and colleague, Karen Martin. She was previously a guest on Episode #151 where we discussed her book The Outstanding Organization and #190 we discussed her book Value Stream Mapping book. We'll be doing another podcast later this year about her next book, which is titled Clarity First: How Wise Leaders and Organizations Achieve Outstanding Performance.
Karen reached out with a provocative question that's easy to discuss, but hard to answer: "Is Lean Dead?" The reason she asked is that she's heard murmuring and read articles that ask "is it time for something new?" or if we're somehow in a "post-Lean" world.
Another in the series of "do words matter?" posts... do phrases like "Lean Transformation" resonate as much as "Business Transformation?"
Six Sigma and Lean Sigma has "belts." Some people in Lean call themselves a "sensei." Is that really appropriate? The term is supposed to be situational... it's a term of respect one chooses to use for another person...
I’m guessing most “Lean thinkers” stayed home the other day on the “Black Friday” shopping day. Why might this be? For one, I think we tend to put safety first, so we avoid jostling, pushing, and shoving for discounts (and the…
Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking about two of his previous books (see a full list here). Today, we’re talking about his…
A number of you emailed me about this report in the Detroit News. I grew up in Detroit and my first job was as a carrier for the News. Loved ones have received care from the Detroit Medical Center system……
Mark’s Note: Today’s guest post comes via my friends at the ThedaCare Center for Healthcare Value, who suggested this case study from Salem Health. You might remember my post from 2012 where I shared a video of some of their senior…
I’ve recently updated the eBook Practicing Lean to include a new ninth chapter, submitted by Samuel Selay. Other new chapters are by David Haigh, from Canada, and Joe Swartz (my Healthcare Kaizen co-author) . I love the diversity of perspectives in the book, as it’s…
Joining me for Episode #239 is Pascal Dennis, somebody I really respect and have learned a lot from over the years… I’d gladly call him “sensei” (although he and I agree that’s not a term one should bestow upon themselves). I’m very happy to have him as a guest again...
