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    I’m Sorry, Did You Blame Me?

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    Dr. Donald Berwick – Ahead of his Time on Kaizen in...

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    For the Want of a Screwdriver…

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    The Two Root Causes of Everything?

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    Henry Ford Health System’s TV Ad on Patient Safety

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    Join Me at the Northeast Shingo Prize Conference, Sept 25-26

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    Podcast #154 – Rick Morrow, Healthcare Process Improvement, High Reliability, and...

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    CBC on Lean in Saskatchewan Hospitals

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    Weekend Fun: GMBP’s “WIP IT”

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    MD Anderson Presentation: W. Edwards Deming: The Man and the Message

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    Quoted in: 7 Ways Lean Healthcare Management Reduces Cost

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    Looking at Medical Mistakes – Learning and Preventing or Repeating?

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