Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
A Lack of Standardized Calendars Contributes to my Scheduling Mistake
My wife recently had some work meetings in Louisville, Kentucky and she had a great idea... "Why don't you fly here on Thursday night...
Applying Lean and Kaizen at Chick-fil-A with David B. Reid
Joining me for Episode #344 is David Reid, a mechanical engineer whose career has taken him from improvement work at Michelin Tire, to being...
Measures of Success Related to “Measures of Success” Workshops
Each time I teach my "Measures of Success" workshop for Catalysis at one of their events, they give me feedback scores from the attendees.
I...
Episode #3 of the “Lean Whiskey” Podcast (With Guest Host Chris...
Jamie Flinchbaugh and I had a great time with the first two episodes of "Lean Whiskey." Thanks to everyone who has subscribed, rated, and...
What’s Behind MLB’s Home Run Surge? Let the Data Be Your...
Home runs are soaring in Major League Baseball--and not just in highlight reels. The numbers show a dramatic increase, raising eyebrows and sparking questions....
Come See a Culture of Continuous Improvement at Franciscan Health This...
Registration is open for "Kaizen Live!" -- the 2019 edition.
Joe Swartz and I are excited to announce that we are hosting the fourth site...
What Chefs and Restauranteurs Say About Learning From Failures & Mistakes
Speaking of mistakes, the cover image I selected for today's post reminds of traveling this past Monday. At DFW airport, a company was giving...
Bob Lutz on Tesla, Threats, & Communication About Quality – and...
Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article:
Bob Lutz Talks Panel Gaps, Tesla, and Why Every...
A PDSA Cycle in the Early Days of Baseball Uniforms
As somebody who grew up as a big baseball fan, I somehow managed to not see the Ken Burns documentary, Baseball.
I've been watching...
Some Highlights from the 2019 #Lean Healthcare Transformation Summit
Last week was the 10th annual Lean Healthcare Transformation Summit. I've had the opportunity to take part in all ten of them, going back...
Criticism of RAGs in the BMJ
In reviewing the excellent "Making Data Count" publication from NHS Improvement, I noticed some articles that they reference.
One, in particular, caught my attention (and...
Walking the Line at Toyota’s Takaoka #2: Flexibility and Kaizen in...
tl;dr: Toyota's Takaoka #2 line shows how flexibility and Kaizen go hand-in-hand. With rapid, low-cost changeovers, worker-driven improvements, and a focus on customer needs,...
