Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Will “Kaizen” Get the Buffalo Bills to Next Year’s Super Bowl?

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I'm not a Buffalo Bills fan (a.k.a. "The Bills Mafia"), but I did attend one game at what was then called Rich Stadium in...

Brett M. Cooper and Evans Kerrigan on “Solving the People Problem”

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My guests for Episode #398 of the Lean Blog Interviews podcast are Brett M. Cooper and Evans Kerrigan, both co-founders of the firm Integris...

“Lean Hacks” and Practical Lean Leadership to Improve Covid Care and...

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Of the different podcasts I host, the "Habitual Excellence" podcast provides the most opportunity these days to interview healthcare leaders who are doing great...

Sabrina Moon’s “Favorite Mistake”: Leading With Shame

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Today's episode of "My Favorite Mistake" is another one that Lean practitioners will especially like. My guest, Sabrina Moon, talks about how she (unfortunately) learned...

[Recording] Expert Panel Webinar on Improving the Covid Vaccination Process

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I was excited to be host and moderate a panel discussion today on a very important and timely subject. Improving the COVID Vaccination Process:...

Some Lean and Leadership Thoughts From Inauguration Day

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Here, I wanted to share a few thoughts and ideas from yesterday's inauguration ceremony... First off, stealing the show was poet Amanda Gorman. I was...

Hide Oba Discusses His Legendary Father, Toyota’s Hajime Oba

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Joining me for Episode #397 is Hide Oba. His father was the late Hajime Oba, famous for his work at Toyota and the TSSC,...

Why Did Some Patients Get Injected With 5X the Pfizer Covid...

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Before I get into this post, I want to also point you to another post that I wrote for the Value Capture blog: Salem Health...

Recording: Billy Taylor & Me Doing a LinkedIn Live “Watch Party”

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Of the 32 episodes of the "My Favorite Mistake" podcast that I've released so far, the episode with Billy Taylor has been the most...

Patrick Adams on “Avoiding the Continuous Appearance Trap”

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My guest for Episode #396 is Patrick Adams, the author of the new book (released as a paperback today!), titled Avoiding the Continuous Appearance...

Katie Anderson & Isao Yoshino’s “Favorite Mistakes” and Toyota’s Culture

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I've stopped sharing every single episode of the "My Favorite Mistake" podcast here on the blog, but I will share episodes that feature folks...

Learning From These Charts About Patients and Dignity (and Improvement)

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I was pointed to this tweet late last year: https://twitter.com/Quality_Watch/status/1332428482517712896 Here is the chart in question: It's an important question from the British NHS -- of course,...
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