An MIT Professor on the Covid Vaccine Supply Chain


This is some bonus audio related to an episode of the “My Favorite Mistake” podcast that Professor Jonathan Byrnes and I recorded last week. He is a Senior Lecturer at MIT.

I'm going to release his full episode in mid-May where we talk about his “favorite mistake” and his new book (to be released 5/11) on CHOOSE YOUR CUSTOMER: How to Compete Against the Digital Giants and Thrive.  

I had the chance to ask him about lessons and advice related to the Covid vaccination supply chain and roll out. It's very timely in a fast-changing vaccination landscape, so I wanted to share this now.

You can read more here in an article he wrote:

How to Structure the COVID-19 Vaccine Supply Chain

Oh, and in the episode, Byrnes tells a funny joke about a supermarket that's located between Harvard (where he got his DBA) and MIT (where he's been teaching for 30+ years). Anyway, it was funny to me…

You can also listen and/or read using this transcript player:

Thanks for listening or checking it out.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Shelby Paquin says

    This was a great listen. I have been following the articles on how the vaccine supply chain has been laid out and I like the point that Jonathan made about having the wrong people running the wrong supply chains and his reference to McDonald’s supply chain. Especially with time being so crucial to get this life-saving vaccine distributed, it is like nothing I have seen before. Thank you for sharing.

    1. Mark Graban says

      Thanks for listening and for commenting, Shelby.

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