Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Visual Controls Example at Starbucks
I liked seeing this at my local Starbucks. As they sell whole bean coffee and bags are removed, you can see stickers that have...
A Border Guard’s Perspective on Quality
A story from a friend in Detroit:I was crossing the border from Michigan into Ontario, both places where a lot of cars are manufactured....
Exclusive Q&A With Jim Womack, Part 2
Thanks again to Jim Womack for his participation. In the next few installments, we'll move into questions about America's manufacturing competitiveness, Dell Computer, and...
How to get more than 100 percent — ask Toyota
Columnist Doron Levin
Interesting quote, about the power of small improvements:
"Toyota just saves and saves in a million little ways and then uses that money...
Exclusive Q&A With Jim Womack, Part 1
Part 1 Part 2 Part 3 Part 4 Part 5
New Q&A February 2006
Be sure to see all five parts of the Q&A,...
Toyota, others steer clear of unions
MySA.com : Printer Friendly StoryFrom the same newspaper that brings you "The sun is hot" on the weather page. Don't get me wrong,...
Poor hospital processes may have killed man
MercuryNews.com | 11/02/2005 | Medical mistake may have killed manIt is really sad when errors like this occur, it happens far too often in...
NUMMI Tour Tales #5: Nobody is Perfect
NUMMI Tour Tale #4: The Pull Gift Shop
While the NUMMI plant would score very highly on any measure of "Visual Management" standards, you can...
Exxonmobil focuses on Product, Not solutions?
USATODAY.com - Gas companies' record profits take toll on average Americans:"'We're an oil and gas company,' Exxon spokesman Dave Gardner says."It seems that Exxonmobil...
"It really is hard to be easy"
USATODAY.com - Why are tech gizmos so hard to figure out?:I love quote, in the USA Today, about why so many gadgets are tough...
Lean Manufacturing — An Idea Whose Time Is Coming to Forest...
Industrial Reporting, Inc. Article
Another case of how every factory and industry likes to thing they are different, with hand wringing over "lean works"...
The Math On Dell’s Defects
Something still doesn't seem right, after thinking about it more in a cab ride, about the Dell quality numbers and the cost to repair...
