Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Emergency Department Wait Times are Down, but not Being Measured?
Here is a link to a story that caught my eye: "Wait times shrink in Brockton hospitals' emergency rooms."
The good: "time spent waiting to...
Stuff I’m Reading, April 5, 2012: New Books, Layoffs “Forced,” Regrettable...
Back by popular demand, here are links to some more articles I've read recently that might be of interest on a number of Lean...
Podcast #143 – Mark Graban & Ron Pereira (Gemba Academy): SPC...
Listen
Like podcast #133, this episode is a Q&A that follows up a webinar I did for my good friends at Gemba Academy recently, on...
Stuff I’m Reading, April 4, 2012: Staffing Levels, Death Rates, Student...
Here are links to some more articles I've read recently that might be of interest on a number of Lean related topics:
THE MORE THE...
Ending the Home Kanban System (For This Home, At Least)
As I lighten my workload a bit during my "Blog Break" in preparation for my family's move to San Antonio, I thought new readers...
Paul O’Neill Video, Speaking to Healthcare Leaders on Quality
Here's a great video of Paul O'Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role...
Stuff I’m Reading, April 2, 2012: CEOs as Team Players, Hospital...
Here are links to some articles I've read recently that might be of interest:
Can Hospital CEOs Be Team Players? (H&HN News)
Preventing Hospital Blunders (Science...
April Fool: Back to the Future: Hospital CEOs and Virtual Reality...
Every few years, we see news articles about virtual reality robots that will roam hospital hallways - delivering medicines or supplies or allowing remote...
Danger vs. Hysteria — “Pink Slime” & Medical Errors (and a...
My friend Mike Thelen, who works in the dairy industry, has a guest post I'm going to publish next week talking about the seemingly...
ASQ Influential Voices: Selling Quality?
In this month's "ASQ Influential Voices" series, ASQ President Paul Borawski asked, "How Do You "Sell" Quality?," particularly to senior execs and CEOs. Paul...
Interested in a Possible Lean Healthcare Study Trip to Japan?
This is all somewhat preliminary, but I've been talking to the folks at the Kaizen Institute about helping organize a study trip to Japan,...
Protecting Patients *IS* Affordable Care
Just heard on CNN, U.S. Supreme Court Chief Justice John Roberts:
"... Congress had a balanced intent. You can't look at another provision and say...
