Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Lean as Redesign and Continuous Improvement, for Organizations or a Blog

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Lean sometimes gets, I think, an unfair rap that it’s only a method for incremental improvement. See this article, for example: “Limits of Lean — Transformative Care Redesign Must Go Beyond Typical Lean-Based Improvements.”

“Practicing Lean” Excerpt: Lesa Nichols on Standardized Work & Learning

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As I'm documenting in the comments here, the collaborative eBook Practicing Lean has now generated more than $1000 in donations to the Louise Batz Patient Safety Foundation....

Improving Safety & Quality Matters, but a $54 Million Cost Savings...

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I saw this article a few days ago in one of the larger healthcare industry trade publications: How One Woman Saved IU Health $54 Million The headline is misleading, as addressed in the opening sentence / sub-headline of the story (via HealthLeaders): “With a little help from about 10,000 of her friends and colleagues, the head

Podcast #273 – David Veech, His New Book “Leadersights”

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Joining me for Episode #273 of the podcast is David Veech, author of the new book Leadersights: Creating Great Leaders Who Create Great Workplaces. David is a...

How to Manage Your Improvement Metrics More Efficiently and Effectively

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https://www.youtube.com/watch?v=y6-QgYNs3QI&t=3s Presented by Mark Graban on January 24, 2017 In this Webinar you will learn: Some of the common mistakes people make when looking at performance...

Line Charts vs. Column Charts for Metrics & Lean Daily Management

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I’m talking about the use of “bar charts” vs. “line charts” when tracking performance measures through Lean Daily Management, Strategy Deployment, or other methods.

New! PDF Summaries of Recent Podcasts – And Follow Me on...

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Some of you, however, would rather read than listen to podcasts. I'm working with a writer to create written summaries of episodes from my original Lean Podcast interviews series.

Registration Now Open for the #Lean Healthcare Transformation Summits in Belgium...

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Since the first Lean Healthcare Transformation Summit was held in 2010, I’ve been fortunate to attend and participate each year. I think it’s the pre-eminent Lean healthcare event of the year...

You Don’t Build a Culture of Continuous Improvement by Waiting Until...

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When I talk to organizations about Kaizen, or continuous improvement, there's far too much self-defeating talk, where people say things like: "We're not going to try this Kaizen process because our culture isn't ready yet."

Podcast #272 – Steve Thompson, Lean Supply Chain Lessons from Automotive...

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My guest for Episode #272 is Steve Thompson, Director of Patient Driven Supply Network initiatives for Cardinal Health, a global, integrated healthcare services and products company....

2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”

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Yesterday, the W. Edwards Deming Institute published the second in my series of three posts for them: "The Failure of "The Livonia Philosophy" at my GM Plant." Read more...

Lean is Not Just Process Improvement; It’s Much More Than That

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In my travels, I often meet people or visit organizations that say something like: "We're doing Lean... we just call it Process Improvement." They have a "Process Improvement" (PI) department...
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