Thanks to those of you who pre-ordered the 3rd edition of my book Lean Hospitals.
Click below to read a free preview from the book, the start of the chapter on leading and engaging employees (arguably, it's all about leadership).
And if you post a comment sharing some of your reflections on your Lean journey, you might receive a free copy of the the book. Also, you still have a chance for me to send your CEO a free copy.
Listen to Mark read the post (subscribe to the podcast):
It's been five years now since I joined the team at KaiNexus. You can read my announcement from 2011 here. We've made so much progress in that time and there's so much more to come. It was great to see one of our healthcare customers, Lee Memorial Health System, sharing how they use KaiNexus last week at the Lean Healthcare Transformation Summit (see more Summit highlights here).
Their "next generation" improvement platform at Lee Memorial is @KaiNexus – #HCSummit16 pic.twitter.com/gkG2HqFlcH
— Mark Graban (@MarkGraban) June 16, 2016
You can get Lean Hospitals via Amazon in both paperback and Kindle formats.
Also, you can now get the book Practicing Lean through the Kindle store… and, again, all proceeds are being donated to the Louise H. Batz Patient Safety Foundation.
I hope you'll check it out. You can also still buy it through the LeanPub store in different formats.
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.
Mark:
Our “accidental” relationship has turned out to have a large impact on the healthcare facility where I work. We are starting to see more signs of employee engagement and desire to make positive changes. We have a long way to go, but it’s promising to see the small steps being taken to help improve how things are done. Staff are starting to view things through a different lens, but I know that the key for this to work is going to be leadership supporting the efforts made by staff members. Our new CEO has indicated that one of his priorities is staff empowerment. In our hierarchical organization, I leverage the boss’s empowerment priority with other hospital leaders when I talk about process improvement since that is what helps drive action. I hope leaders from different areas in the hospital will see the value of staff engagement (empowerment) and help encourage an environment of mutual respect, not only for staff but also for patients.