Today and tomorrow, I'm going to be at the annual Society for Health Systems conference in Houston. I'm doing the Deming Red Bead Experiment today and I'm participating in a panel discussion tomorrow. If you're here, please say hello!
Last week, I flew into Cincinnati to speak at a health system in the area and I was reminded of this blog post from 2011:
Said the Unsafe Taxi Driver, “Well, Did I Hit Anybody?”
I still can't believe that all happened and that I caught some of it on video.
This last time, instead of taking my chances with a Cincinnati cab driver, I drove myself in a rental car. I did this for a number of reasons, including still being traumatized by the previous experience with the unsafe cab.
Back to the topic of healthcare, I'll probably blog about the SHS conference and some highlights, either tomorrow or Monday, so stay tuned.
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.