Here is a recording of our most recent KaiNexus webinar:
Getting Started with Continuous Improvement: Lessons and Reflections
Dr. Greg Jacobson and I reflect on our first year being involved in continuous improvement. Greg's was at Vanderbilt University Medical Center. I had two “first years” — at GM and then later in healthcare. What are our lessons learned? What could we have done better?
Why should we try to be kind to those who are new to Lean or continuous improvement? Am I always living up to that standard?
Please check it out and let us know what you think. Oh, and our special guest is a good friend of this blog, Michael Lombard. He shares some stories too.
One theme I planned on talking about was coincidentally on a sign in Austin yesterday:
Our first steps had some missteps. But, we did some things well (or at least well enough).
What are some of your reflections and lessons learned from YOUR first year of continuous improvement, Lean, Six Sigma, etc?
Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.
