Weekend Fun: An Example of Poor Problem Solving
Here's a funny ESPN commercial featuring PGA golfer Rickie Fowler.
Fowler is pouring coffee, yet he makes some bad assumptions about which coffee is decaf and about the “milk” being bad (compounded by the joke that he's supposedly color blind).
I guess if there's any Lean lesson, it's that we can be at the “gemba” and that doesn't guarantee problem solving success if we don't understand the situation, if we have faulty mental models… and if we're not listening to others.Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.