This is an interview with Dr. Sami Bahri, D.D.S., a dentist from Jacksonville, Florida. He is a pioneer in using Lean methods in the management of his dental practice. The book documents his learning journey for himself and his office staff as they learned how to apply Lean in a very non-traditional setting.
His book, Follow the Learner, is available from the Lean Enterprise Institute. You can also watch an archived webinar that he presented (archive here), along with some text Q&A follow ups that were recently posted.
There is also an audio podcast version of this discussion available as episode #69 at www.leanpodcast.org.
Video (YouTube Link):
If you have feedback on the podcast, or any questions for me or my guests, you can email me at email@example.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
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