Monthly Archives: November 2007
Following Rules or Doing What Works?
UPS Reducing Driving WasteI got a comment on a post from April, about UPS developing efficient driving routes, including the guideline of avoiding left...
"How It’s Made" Marathon Today
I'll be watching football and will have family over, but I might fire up the Tivo, because there is a 16-hour long marathon of...
Waste in Typing, Wow It’s Hard to Change
Let me try to lighten the mood after my earlier outrage over the medical mistake in L.A. (there are updates, though, see below). ...
Updated: How Often Must the Same Mistake Be Repeated?
Dennis Quaid's newborns reportedly harmed by medical mix-up - Los Angeles Times
(Updated 4:57 PM, again at 9:51 PM, see bottom of post)
If this story...
Why Traditional Suggestion Boxes Don’t Work
I saw this in a workplace, posted by a union. But, you know, as a Lean practitioner, I couldn't agree with this cartoon...
NUMMI Employee Says Plant Hides Defects
Whistleblower says defects hidden at Toyota-GM Calif. plant
Ironically enough, while on the topic of not counting defects (the TSA), this disturbing story was in...
It’s Not That We’re Worse…
The Middle Seat - WSJ.comQuick story here, not so much about Lean but about customer service and general incompetence. The WSJ shares data...
Lean Cannot be Measured by Inventory Alone
I know many of you won't have access to this article from the latest Industrial Engineer magazine (from the Institute of Industrial Engineers) but...
The making of a UPS driver
FORTUNE Magazine - November 12, 2007I always enjoy reading about UPS, with their roots and background of strong Industrial Engineering. Not Lean, per...
LeanBlog Podcast #33 — Jim Huntzinger, Trends in Lean Accounting and the Summit
Here is LeanBlog Podcast #33, a new interview with Jim Huntzinger, the President of the Lean Accounting Summit. In this Podcast, Jim gives us...
Reader Question: Lean and Talent Development
Here is a question from a Lean Blog reader:I am an OE Consultant and I am currently working with an organization to help them...
Book Review: How Toyota Became #1
Review By Mike Gardner, TPM Blog
Name of the Book: How Toyota Became #1
Author: David Magee
Publication Date: 2007
Book description:
David Magee interviewed current and former Toyota...
