As I occasionally do, I’ve written blog post for KaiNexus:
I hope you’ll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you’ll appreciate the parallels to process improvement.
Sticky notes (Post-It brand or otherwise) aren’t always a reliable way of reminding yourself to follow up on hot sales leads or valuable continuous improvement ideas from employees.
Free Webinar Next Tuesday
In this webinar, you will learn:
Science behind why some Lean transformations fail to get off the ground
The three key elements of successful Lean transformation as a business model
New discoveries in organizational behavioral science that are essential for leading a lean transformation and culture of excellence
How to more effectively lead your organizations in this transformation
It’s free…. click here to sign up.
Sam was previously a guest on my podcast:
I hope you enjoy the post and the webinar, all presented by KaiNexus.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.