Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes

20
0

As I occasionally do, I've written blog post for KaiNexus:

For the Want of a System Better Than a Sticky Note, a Car Sale Was Lost

I hope you'll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you'll appreciate the parallels to process improvement.

Sticky notes (Post-It brand or otherwise) aren't always a reliable way of reminding yourself to follow up on hot sales leads or valuable continuous improvement ideas from employees.

Screen Shot 2016-08-16 at 8.45.00 AM

Free Webinar Next Tuesday

Also, I want to let you know that I'm hosting a webinar next Tuesday with our presenter Sam MacPherson. The title is:

The Art and Science Behind Successful Lean Transformations

In this webinar, you will learn:


  • Science behind why some Lean transformations fail to get off the ground


  •  The three key elements of successful Lean transformation as a business model


  • New discoveries in organizational behavioral science that are essential for leading a lean transformation and culture of excellence


  • How to more effectively lead your organizations in this transformation

It's free…. click here to sign up.

Sam was previously a guest on my podcast:

  • #235: (12/7/15) Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership

I hope you enjoy the post and the webinar, all presented by KaiNexus.

Get New Posts Sent To You

Select list(s):
Previous articleDoing Kaizen Anywhere: What Volunteering at a Distillery Taught Me About Continuous Improvement
Next articlePodcast #260 – Brad White, on Lean Daily Management for Healthcare
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

LEAVE A REPLY

Please enter your comment!
Please enter your name here