Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes


As I occasionally do, I've written blog post for KaiNexus:

For the Want of a System Better Than a Sticky Note, a Car Sale Was Lost

I hope you'll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you'll appreciate the parallels to process improvement.

Sticky notes (Post-It brand or otherwise) aren't always a reliable way of reminding yourself to follow up on hot sales leads or valuable continuous improvement ideas from employees.

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Free Webinar Next Tuesday

Also, I want to let you know that I'm hosting a webinar next Tuesday with our presenter Sam MacPherson. The title is:

The Art and Science Behind Successful Lean Transformations

In this webinar, you will learn:

  • Science behind why some Lean transformations fail to get off the ground
  •  The three key elements of successful Lean transformation as a business model
  • New discoveries in organizational behavioral science that are essential for leading a lean transformation and culture of excellence
  • How to more effectively lead your organizations in this transformation

It's free…. click here to sign up.

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Sam was previously a guest on my podcast:

  • #235: (12/7/15) Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership

Podcast #235 – Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership

I hope you enjoy the post and the webinar, all presented by KaiNexus.

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