As I occasionally do, I've written blog post for KaiNexus:
I hope you'll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you'll appreciate the parallels to process improvement.
Sticky notes (Post-It brand or otherwise) aren't always a reliable way of reminding yourself to follow up on hot sales leads or valuable continuous improvement ideas from employees.
Free Webinar Next Tuesday
Also, I want to let you know that I'm hosting a webinar next Tuesday with our presenter Sam MacPherson. The title is:
The Art and Science Behind Successful Lean Transformations
In this webinar, you will learn:
-
Science behind why some Lean transformations fail to get off the ground
-
The three key elements of successful Lean transformation as a business model
-
New discoveries in organizational behavioral science that are essential for leading a lean transformation and culture of excellence
-
How to more effectively lead your organizations in this transformation
It's free…. click here to sign up.
Sam was previously a guest on my podcast:
- #235: (12/7/15) Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership
Podcast #235 – Sam MacPherson, The Green Beret Way to the Toyota Way & Lean Leadership
I hope you enjoy the post and the webinar, all presented by KaiNexus.
What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn.
Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.