Why You Shouldn’t Rely on Sticky Notes to Sell Cars or Improve Processes
As I occasionally do, I've written blog post for KaiNexus:
I hope you'll enjoy the post… not just me complaining about a car dealer (it was their loss, quite literally). But, I think you'll appreciate the parallels to process improvement.
Sticky notes (Post-It brand or otherwise) aren't always a reliable way of reminding yourself to follow up on hot sales leads or valuable continuous improvement ideas from employees.
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Sam was previously a guest on my podcast:
I hope you enjoy the post and the webinar, all presented by KaiNexus.
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