By February 3, 2015 2 Comments Read More →

Should You Engage Your Employees in Continuous Improvement?

Here’s a fun video that I created for KaiNexus, based on this clever flow chart.

The answer, most always, is YES! If your employees are human and you really want to improve, you should engage your employees in improving safety, quality, customer satisfaction, and your bottom line.

And KaiNexus can help.

Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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2 Comments on "Should You Engage Your Employees in Continuous Improvement?"

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  1. Ville Kilkku

    An old meme could be altered to deliver this message too:

    “What happens if we let our employees improve their work?”

    “What happens if we don’t?”

    • I can’t agree more. Having started a lean programme with an oil major in front/back office environments driving the programme to a success it was all about engagement and change mindset of both senior management and operations by demonstrating tangible results and solutions. CI can’t work without people’s overall buy in. It is a mind set

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