Podcast #203 – Chris Jerry, The Emily Jerry Foundation, Part 1

MP3 File (run time 40:21)  | Listen via YouTube

Read the transcript

jerry smallMy guest for Episode #203 (and for Part 2 of our discussion in episode #207) is Chris Jerry, founder of The Emily Jerry Foundation.  The foundation was created in the aftermath of the tragic death of his daughter, Emily – a preventable medical error caused by a number of factors and bad systems. You can read Emily’s story here.

Post continues after ad...

I first learned about this tragedy a few years back and I blogged about it: “A Pharmacist’s Jail Cell Interview – What Good Does Blame Do?” Some people ask, “Why are you defending a pharmacist who screwed up and killed a sweet little girl?” The main victims were, of course, Emily and her family. That doesn’t mean that a simplistic response of punishing and jailing one person will do anything to protect other patients in the future… and Chris Jerry agrees with that view.

I saw Chris speak at a conference earlier this year and we finally found an opportunity to record a podcast after talking about this for a few years off and on. The story is powerful and I admire Chris for his work and advocacy to help others — as a way of honoring Emily and her life and memory.

In this first part, Chris tells the story of what happened. I’ll release the remaining audio as either one or two more parts in future podcast episodes.

Emily Jerry
Emily Jerry

For a link to this episode, refer people to  www.leanblog.org/203.

Post continues after ad...

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.  You can also listen via Stitcher.


KaiNexus logoPodcasts are sponsored by KaiNexus - software that helps spread continuous improvement. Learn More


Related Videos:

Interview with Eric Cropp, the pharmacist who was convicted and jailed (something Chris Jerry doesn’t think was fair or just):


Chris and Eric meeting and speaking:


The full “Surfing the Healthcare Tsunami” Video:

Podcast eBook:

You might also be interested in an eBook with transcripts from some of my favorite podcasts:

Feedback & Comments:

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.

Related Posts Plugin for WordPress, Blogger...

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.


  1. Denise Vincent says

    I nerved myself up to listen today. Many thanks to you and to Chris Jerry for sharing this incident. Chris made a brave choice to seek the root cause instead of vindictively blaming Pharmacy for the error. Nothing will ever replace your precious little girl, but knowing that you helped prevent harm to other children can bring meaning to her death.

  2. Abhishek Bhartia

    Very moving podcast – particularly for someone like me who is lucky to be a father of two girls. The world needs more parents/patients/family members who respond constructively, like Chris, in the aftermath of a serious adverse clinical event. I look forward to part 2 and learning more about Chris’s work in founding the Emily Jerry Foundation.

    And thank you Mark for these awesome podcasts – they have converted my commute from wasted time to a part of the day that I look forward to!

Leave A Reply

Your email address will not be published.