My guest for Episode #203 (and an upcoming Part 2) is Chris Jerry, founder of The Emily Jerry Foundation. The foundation was created in the aftermath of the tragic death of his daughter, Emily – a preventable medical error caused by a number of factors and bad systems. You can read Emily’s story here.
I first learned about this tragedy a few years back and I blogged about it: “A Pharmacist’s Jail Cell Interview – What Good Does Blame Do?” Some people ask, “Why are you defending a pharmacist who screwed up and killed a sweet little girl?” The main victims were, of course, Emily and her family. That doesn’t mean that a simplistic response of punishing and jailing one person will do anything to protect other patients in the future… and Chris Jerry agrees with that view.
I saw Chris speak at a conference earlier this year and we finally found an opportunity to record a podcast after talking about this for a few years off and on. The story is powerful and I admire Chris for his work and advocacy to help others — as a way of honoring Emily and her life and memory.
In this first part, Chris tells the story of what happened. I’ll release the remaining audio as either one or two more parts in future podcast episodes.
For a link to this episode, refer people to www.leanblog.org/203.
Interview with Eric Cropp, the pharmacist who was convicted and jailed (something Chris Jerry doesn’t think was fair or just):
Chris and Eric meeting and speaking:
The full “Surfing the Healthcare Tsunami” Video:
You might also be interested in an eBook with transcripts from some of my favorite podcasts:
Feedback & Comments:
If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.