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Podcast #197 – Kim Barnas, “Beyond Heroes” at ThedaCare

MP3 File (run time 35:59)

My guest for episode #197 is a hospital leader I really respect, Kim Barnas, author of the new book Beyond HeroesUntil very recently, Kim was a Senior VP at ThedaCare, leading Appleton Medical Center and Theda Clark Hospital. I’ve seen Kim speak to groups at ThedaCare and a few conferences and she has a lot to teach us about Lean leadership, using her stories and experiences in a way that’s very powerful. I hope you’ll check out the book. Read a press release about it here.

In the podcast today, we talk about topics including her initial reactions to Lean when first introduced to it as a hospital leader, why “heroes” are overrated and sometimes create “chaos” in healthcare, and the importance of moving beyond tools and projects to a Lean culture and management system.

Kim talks about the need to “create more value” (not just reduce waste), saying “just trying to do more with less makes no sense – you need a plan.” We also talk about programs like GM’s “Speak up for Safety,” where she says that speaking up “needs to be a conversation, not a reporting” transaction.

For a link to this episode, refer people to  www.leanblog.org/197.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.  You can also listen via Stitcher.

You might be interested in an eBook with transcripts from some of my favorite podcasts:

If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

About LeanBlog.org: Mark Graban’s passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all.
Mark is a consultant, author, and speaker in the “Lean healthcare” methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the
VP of Customer Success for the technology company KaiNexus.

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2 Comments on "Podcast #197 – Kim Barnas, “Beyond Heroes” at ThedaCare"

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  1. Karina Arceo

    Hi Mark, excellent Podcast, it created a lot of value for me.

    Hope the book is in the kindle version fast.

  2. Mark Graban

    Here are webinar slides (PDF) that Kim presented recently for LEI.

    Webinar recording should be posted here soon: LINK

    Mark Graban recently posted..Higher Workloads and Fewer Nurses? Not a Recipe for Patient Protection and Affordable CareMy Profile

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