Thanks to my friends at the Lean Enterprise Institute for hosting a new article of mine on their Lean Post blog.
What is that question? Click to find out.
And please also check out information about the online “Key Concepts of Lean in Healthcare” class I’m doing in partnership with LEI next month.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.