Hi, this is Dr. Les Muda, the world’s first (and only) Lean healthcare comedian, taking over Mark’s blog today for a guest post about a new product I am very excited about – the Apple iPhone 5S.
First off, I haven’t been doing too much stand up comedy recently, as you might remember from my video. I have been writing new jokes, but I have mainly been working very hard on our “Lean gene therapy” project at the Hartford Medical School. We’ve identified a number of genes, such as the genes that lead us to batch up work, to hoard supplies, and to blame others. We’re going to replace those genes with “Lean thinking genes,” which we think will be a very exciting therapeutic breakthrough (pending FDA approval… I’ve probably already said too much).
Now, back to the ultimate Lean phone that I’m dying to get…
Of course, Lean thinkers like myself LOVE the 5S methodology. While some go overboard with 5S, people like myself apply 5S in our workplaces (well, not in my operating rooms, but in other places) and the home.
I’ve been 5S-ing my phone for years… and now we have the phone made especially for 5S – the iPhone 5S.
I never wanted to own the older iPhone 4S, because I thought it ignored the crucial principle of “sustain.” But, it was a good start. This phone remains on the market, but I implore you to buy the 5S, because “sustain” is worth the price. A free iPhone 4S without sustain? Worthless.
Here’s a photo from my home office, with my phone and Ms. Muda’s phone:
I should have cropped out the 5S violation, now that I think about it. Nobody’s perfect, not even Dr. Les Muda (except in my operating room, where my attorneys advise me to say that I am, indeed, perfect).
The phones of our children, Mura and Muri, are not shown because they are always holding their phones… that’s essentially their home location and they won’t let me tape or label their hands, the little brats (I mean, bless their hearts).
I once put my phone in the wrong home location and I slept on the couch for a week. I won’t make that mistake again. Mrs. Muda didn’t want to find a root cause for my inability to put my phone in the right home location. She didn’t even ask one “why?” She’s not the Lean thinker that I am (but don’t tell her I said that!!!).
The iPhone 5S doesn’t just have a faster processor and a creepy fingerprint scanner, it’s built around 5S principles:
Sort: the iPhone 5S automatically deletes Contacts that you don’t frequently use
Set in Order: the iPhone 5S automatically groups similar apps into folders for you and re-arranges the icons so the most frequently-used apps are on the first home screen
Shine: the iPhone 5S comes with a cleaning cloth. Did you expect it would clean itself? That feature is part of the iPhone 5C, according to the Apple rumor blogs
Sustain: the iPhone 5S speakers give guitar playing apps a wonderful “sustain” in their sound (just listen to the sustain)
Standardize: the iPhone 5S Siri voice feature now pops up once a week to talk you through a 5S audit of your iPhone 5S, as shown below
I’m sure every hyper-efficient Lean thinker will join me in waiting in lines for hours to get this new and incrementally-improved phone (Kaizen!). This guy got in line waaay ahead of me.
That time in line isn’t waste – it’s value! At least it is to Dr. Les Muda!!
How do you plan on using your new iPhone 5S to make the world more efficient?
You might ask, “Why aren’t you going to use the iPhone 5S to also improve quality?”
Silly — that’s what the iPhone 6Sigma will be for!
Dr. Muda – out!
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.
Coming Soon – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can pre-order today, with shipping expected by June.