Monthly Archives: June 2013

How Many Hospitals Are “Doing Lean?” Or “Implementing Lean?”

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I probably get asked some version of the following question, in person or via email, once a week or more: "How many American hospitals are...

Most Workers “Hate Their Job” (Are Disengaged); Lean & Kaizen Can Help

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It's always sad then these national employee engagement surveys come out... the latest one from Gallup doesn't paint a pretty picture: "Most workers hate...

Podcast #178 – Drew Greenblatt, President of Marlin Wire on Lean and Competing Against...

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Listen Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...

Video: Toyota Helps a NYC Food Bank & Hurricane Sandy Victims

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Here's a video produced about some work that Toyota's TSSC  did for a New York City food bank, applying Toyota Production System principles to...

New LinkedIn Post: The Carrot and The Stick “On Steroids”

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I've written a new post that I've published as part of the LinkedIn Influencer series: The Carrot and The Stick "On Steroids" Please check it out....

Video about “Healthcare Kaizen” at Franciscan St. Francis Health System

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Below is a very nice video that was produced by Franciscan St. Francis Health System, the organization where my  Healthcare Kaizen co-author Joe Swartz...

Nice Toyota Production System Intro Video from the UK

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A Toyota employee, pictured at left, pulls an andon cord in a video shared by Toyota UK:  Factory to Forecourt - Introduction to the...

Guest Post: Technology, Value, and the Human Touch

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Mark's note: Today's post is by a good friend in the lean healthcare world, Mark Welch (no relation to Jack). Today's post is thought-provoking...

Snowden-Proofing the NSA

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Regardless of whether you think the NSA leaks that Edward Snowden admitted to make him a hero or a traitor, it begs the question: How...

Stuff I’m Reading – June 14, 2013: Sleepy Banker, Concerned Workers, Cost Diversity, Conference...

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It's again time to close some browser tabs and clear out the backlog of articles I've wanted to share but maybe don't merit an...

#Lean Healthcare: The Really Good, the Sort of Bad, and the Ugly

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I had a speaking engagement yesterday for a large system, with the audience consisting mainly of hospital CEOs and CFOs. I was able to...

Have Staff Really Lost Sight of the Patient Experience?

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Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...