Monthly Archives: June 2013

Toyota’s Jamie Bonini on Organizational Culture

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Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini,  General Manager of the  Toyota Production System Support...

Podcast #177 – Bob Emiliani, Nobody Is Exempt From Improvement, Lean Leadership

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Listen My guest for Podcast #177 is a returning guest, Bob Emiliani. In this episode, we're talking about one of his latest eBooks: Nobody Is...

Notes from Paul O’Neill Speaking at the Lean Healthcare Transformation Summit

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It was a real thrill to be able to meet Paul O'Neill in person yesterday at the Summit  (he was my guest for Podcast...

Lean Healthcare Transformation Summit 2013, John Toussaint Keynote

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Things are underway at the 2013 Lean Healthcare Transformation Summit. We have 600 attendees from 39 states and 8 countries. I will be tweeting, as...

Can’t Always Believe Somebody Saying “Toyota Would Tell You To…”

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In my experience, you have to be cautious when somebody says either, "Lean says you should...." or "Toyota would tell you to..." because those...

Blame the Worker or the System – British Airways Engine Covers

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I flew back safely from Finland on Saturday - or I should say British Airways and American Airlines flew me safety, including in the...