Here's a video produced about some work that Toyota's TSSC did for a New York City food bank, applying Toyota Production System principles to help provide more food to those in need after “Superstorm Sandy.”
The video demonstrates how creative thinking and process improvement (or redesign) can provide great social benefits – increasing the number of food boxes that can fit in a truck or making it easier (and faster) for volunteers to fill boxes.
One of the people in the video, Jamie Bonini, was a recent presenter at the Lean Healthcare Transformation Summit. Like Jamie Flinchbaugh and myself, Bonini is a graduate of the MIT Leaders for Global Operations Program.
It's great that Toyota should share their expertise… not telling the Food Bank how to improve, but helping them figure out how to do so.
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