He’s still preaching this message as we try getting more healthcare leaders, physicians or non-physicians, to realize that culture change starts by looking in the mirror.
Click on the image above for a large view of John’s comparison between the leadership styles.
Are your leaders aware of this change or the need to change?
You can hear John speak at the upcoming Lean Healthcare Transformation Summit, June 5-6 in Orlando — registration is now open.
Disclosure: I am receiving a free admission in exchange for moderating the CEO panel.
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