By December 19, 2012 0 Comments Read More →

Seattle Radio Interview on “Healthcare Kaizen”


Note: Not sure why my blog plugin thinks the links are bad (crossed out), but they work if you click on them:

Back in June, I was interviewed on Robbin Block‘s small business show (“Minding Your Business“) that appears online and on a Seattle radio station. Here is a 54-minute discussion that frames Kaizen for a general business audience:  It’s Not Easy Being Lean. Kaizen and the Art of Continuous Improvement. I had a chance to visit Robbin at the studio for an in-person chat…

I think this was an interesting discussion because Robbin asked questions that are different than other interviews that were for healthcare audiences. I hope you will take a listen and that you agree it’s interesting… (MP3 file direct link)

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus.

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