Mark Graban's - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

“Kaizen is all around our shop” — Toyota San Antonio Video

Here's a nice little video about the Toyota San Antonio plant…. start it at 1:20 and you hear a guy say:

“… the belief system is that it can always be better.”

The main guy from the video says, “Kaizen is continuous improvement. Kaizen is all around our shop.”

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How do you get Kaizen to be all around your shop, or your hospital, or your software company?

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

  1. Rob van Stekelenborg

    Thanks for sharing Mark. Just a pity that at 1:11, despite the Kaizen belief system, there’s no projects on the project/PDCA board ;-). Unless they would have left this way of tracking and following up improvement efforts (but then again, why would it be there then?), such an empty board would trigger me to ask some questions to the shift supervisor for that area. Nobody’s perfect I guess…

    1. Mark Graban

      Good catch. It could be an example of “nobody’s perfect” or maybe they took things down for the sake of the video shoot? I’d be surprised if they did that, actually, since it wouldn’t really be readable on screen.

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