Deming Seminar with Eric Christiansen

How to Create Unethical, Ineffective Organizations That Go Out of Business

Here’s a posting for a Deming workshop co-led with former LeanBlog Podcast guest Eric Christiansen. In my podcast with Eric, we talked about how he, as CEO, has led his company as a “Deming Company,” including the seemingly-radical idea of not paying commissions to salespeople.

I love the title of the workshop, wish I could attend.

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.