Tag: Seddon

When I read John Seddon's book Freedom from Command & Control: Rethinking Management for Lean Service, I was a fan. I thought, "Here is...

I'm here in the UK for work, and the BBC morning news show had a story about what they call "Accident & Emergency" here...

Freedom from Command & Control: Rethinking Management for Lean Service Here is a fascinating post from John Seddon at his website www.lean-service.com (link is dead)...

QW: Freedom from command This might make for interesting reading in conjunction with the earlier piece on a Lean Air Force. Consultant and writer John Seddon...