Tag: Leadership

Podcast #336 – Gladys Bogoshi, a Lean Healthcare CEO from South...

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My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals...

Podcast #335 – Barry O’Reilly on the Need to “Unlearn”

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It's two Barrys in a row on the podcast, as my guest for Episode #335 is Barry O'Reilly and we're talking, in depth, about...

Operational Excellence Mixtape: March 1, 2019

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Healthcare - Creating Value for Patients Ontario is betting big on an untested hypothesis of reorganizing and consolidating healthcare operations and budgets predicting it will result...

When “Red Beads” Lead to What Looks Like Workplace Discrimination

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Quite often, I used the famed "Red Bead Game" (a.k.a. the "Red Bead Experiment") that was made famous by W. Edwards Deming. Here are my...

Webinar Preview (and Recording): Pursuing Zero Harm as a Driver of...

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I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture, presented a webinar that KaiNexus and...

Operational Excellence Mixtape: February 15, 2019

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Healthcare - Creating Value for Patients Daily safety huddles are simple, inexpensive, and effective methods to raise and escalate patient safety risks.  Start your safety...

Operational Excellence Mixtape: February 1, 2019

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Healthcare - Creating Value for Patients Why do we have to wake up patients to take vital signs every 4 hours if they are stable? ...

Podcast #329 – Mike Eisenberg, The Film “To Err is Human”...

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Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film "To Err is Human," a...

Operational Excellence Mixtape: January 18, 2019

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Healthcare - Creating Value for Patients Too often, patient involvement in design and research is tokenist or "tick-box", and requires burdensome processes for participation.  To truly design...

“We Have Gotten Too Far From our People and the Core...

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Mark's Note: Today's post is written by Ken Segel, the managing director of Value Capture, LLC. This is the first of what I hope...

Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at...

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My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation...

Remembering Herb Kelleher: The Power of Authentically Engaging Employees

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Last week, Herb Kelleher passed away. He was the legendary founder, CEO, and Chairman of Southwest Airlines. Southwest posted a nice tribute photo of him...
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