Tag: Leadership

Podcast #363 — Crystal Y. Davis on the Business Impact of...

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For Episode #363, I'm joined by Crystal Davis as we discuss: What are you seeing in terms of how Covid19 is disrupting businesses? How...

Adam Lawrence on The Wheel of Sustainability

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My guest for Episode #362 is Adam Lawrence, managing partner with Process Improvement Partners LLC. He's an industrial engineer who had a long career working...

Is Your Hospital Punishing or Encouraging People’s Necessary Creativity During the...

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This blog post is a collaboration with a Lean healthcare consulting friend of mine, who heard another unfortunate story from his sister, an emergency...

Leaders Need to Lead By Example, Especially in a Crisis

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I believe that leaders need to lead by example. This was true in my "Lean manufacturing" days when a good plant manager would make...

Webinar Preview: Steve Kane on Coaching Strategies for Leaders

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Today, I'm sharing a preview (in podcast and transcript form) of a webinar that Steve Kane, from Gemba Academy, will presenting on April 8th...

Operational Excellence Mixtape: March 13, 2020

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Healthcare - Creating Value for Patients Running controlled experiments for evaluating interventions in healthcare is usually infeasible - the presentation of patients can be random...

Operational Excellence Mixtape: February 28, 2020

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Healthcare - Creating Value for Patients Developing a culture of patient safety requires the ability to raise risks without fear of reprisal.  This post from leanblog.org...

What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication Error

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Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly...

Operational Excellence Mixtape: February 14, 2020

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Healthcare - Creating Value for Patients "We have a good people in a bad system".  Here's an excellent interview with Dr. Marty Makary, author of "The...

My Blog Post for Catalysis on Going “Beyond Emojis” with Process...

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Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond Heroes" (a...

Podcast #357 — Dr. Michael Conroy on Lean as a Chief...

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Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group in northern California. Mike was previously the...

Can Questions About Patient Safety Feel Psychologically Unsafe?

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I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean. Daily...
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