Tag: Leadership

The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...

Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to...

The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...

Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton, Massachusetts. I first met...

Healthcare - Creating Value for Patients It's been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating,...

Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great things about him...

Healthcare - Creating Value for Patients Does Lean "work" in hospitals in the US?  Sort of, according to the Journal of Healthcare Management.  There is evidence...

My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint Studer. I was first...

Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember...

Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated. Sometime after your meal, you receive the check and find an...

My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a book called One...

Healthcare - Creating Value for Patients If you set a target without providing a clear path on how you want it achieved, and then punish staff when they fail...