Podcast #363 — Crystal Y. Davis on the Business Impact of Covid-19, and More


For Episode #363, I'm joined by Crystal Davis as we discuss:

What are you seeing in terms of how Covid19 is disrupting businesses?

How do we move from crisis mode, to survival mode, to recovery mode?

Why do we need courageous leadership during these challenging times?

This is also the first video podcast that I've done in a while. Scroll down for embedded video.

We share a background as industrial engineers who started our Lean careers at General Motors, and we both moved on to do work with other types of businesses.

Crystal has many roles today: The Lean Coach, Inc. – Founder, CEO, Principal Lean Practitioner; DisruptHER Coach; Managing Partner at MPlus.

I hope you enjoy the conversation!

Streaming Player:

Video of the Conversation:

For a link to this episode, refer people to www.leanblog.org/363.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple Podcasts.  You can also subscribe and listen via Stitcher or Spotify.

Questions, Topics, Quotes, and Links:

  • Crystal's LinkedIn page
  • Her company page
  • All people can be leaders
  • Problem solving is an experimental process
  • Need to align problem solving and business strategies
  • Focus on meeting customer needs instead of what your product (or services) have always been
  • Businesses focusing now on safety, payroll, cash flow, and the need to “pivot”
  • How her Delphi plant got started with Lean… by dusting off some handbooks and not having any consultants or coaches

Thanks for listening!

What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.

Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous articleWhat my Book “Lean Hospitals”​ Says About Inventory Planning
Next articleThoughts From Lean Thinkers on Coping with the Coronavirus Crisis
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.