Tag: Kaizen

Continuing to Continuously Improve My Online Scheduling Process

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For years, I've scheduled many phone calls and web meetings. That's only increased during this current Covid-19 era. Sooooo many Zoom meetings. I do...

Kaizens at the Grocery Store (and the Drug Store) [COVID-19]

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I wrote a blog post for KaiNexus that's the first in a series that we're going to run about "Opportunities for Improvement" in everyday...

Is Your Hospital Punishing or Encouraging People’s Necessary Creativity During the...

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This blog post is a collaboration with a Lean healthcare consulting friend of mine, who heard another unfortunate story from his sister, an emergency...

Must Dos and Nice to Haves: Performance Reviews and Continuous Improvement?

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There's a very well known cartoon that you might have seen where a caveman offers round wheels to other cavemen who are pulling a...

Interview with Amy C. Edmondson On Psychological Safety And “The Fearless...

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My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business...

Operational Excellence Mixtape: January 17, 2020

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Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to...

From Japan: “We were not always a Kaizen company” — Surprising?

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Here is something brief that I posted on LinkedIn while I was in Japan recently, but I also wanted to share it here, elaborating...

My Webinar on Continuous Improvement and Intrinsic Motivation

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Hi, you're invited to view the recording of a webinar that I presented next week -- Wednesday, December 11 at 1 pm ET, as...

A Continuing Culture of Continuous Improvement at UMass Memorial Health

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I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health System: More than...

Operational Excellence Mixtape: November 8, 2019

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Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated. Sometime after your meal, you receive the check and find an...

The More I Travel, the More Kaizen Opportunities I Create

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Many of you have asked if I'm at the AME Conference this week in Chicago. I am not, as I had a previous invitation...

A Fantastic Video About Toyota Helping a Hospital in Brazil

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When I was in Brazil recently (read more), one of the presenters at the Lean Six Sigma Conference was Bruno Kosima, pictured at left....
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