Tag: Healthcare

“Lean Koffie” in The Netherlands; Smells & Tastes the Same as...

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Back in September, I wrote about our most recent "Lean Coffee" gathering in San Antonio, where people from different healthcare organizations talked about their...

A Week in The Netherlands

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This week, I'll be in The Netherlands for the first time since my visit in 2009. I was invited that first time by Marc...

What I’m Listening To: Atul Gawande, Toyota’s Jeff Miller, Eric Ries

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I've occasionally had a "What I'm Reading" post, where I share links to articles that I've enjoyed that don't necessarily merit a whole blog...

Questions That Aren’t Really Questions

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My Lean mentors often talk about "leading with questions." Kim Barnas and ThedaCare use this approach in different ways, including "stat sheets," which are...

Why the New York Jets Failed Copying TCU’s Trick Play —...

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Organizations try to copy each other all the time. It doesn't always work. Manufacturing: A plant manager visits another factory and sees neatly organized tools...

Free Webinar Tomorrow – #Lean & Daily Management by @KaiNexus

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Tomorrow, at 1 pm Eastern, Dr. Greg Jacobson and I are giving a KaiNexus-sponsored webinar: Daily Management with KaiNexus: From Huddle Boards to Web-Based Technology I'll...

How Many Die From Medical Mistakes in U.S. Hospitals?

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Note: This is being republished, with permission, under a Creative Commons license. See the original ProPublica page and comments. by Marshall Allen ProPublica, Sep. 19,...

Kaizen: Throat Scopes & Applesauce

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During my recent visit to Franciscan St. Francis Health System, some of the nurses proudly called themselves "Kaizen Queens" (and there was one self-described...

#Ebola – The Glaring Gap Between Staff Education and Proper, Effective...

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I saw this headline the other day: "U.S. Soldiers Get Just Four Hours of Ebola Training" The phrase "just four hours" implies that it wasn't...

LinkedIn Post on Ebola and Everyday Healthcare Failures; A Brave Whistle-Blowing...

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I wrote about Ebola earlier this week and have been following the news closely. It's a fascinating story on many levels, including many leadership...

Talking About Breaches of Ebola Protocol is NOT “Blaming Nurses”

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Note: Scroll down to see comments for additional links, articles, videos and discussion. As I've written about (here and here) poor systems, a lack of...

Denver Jail’s Suggestion Box (and Problems) in the News

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The Denver jail and its suggestion box program made the local news, thanks to a Freedom of Information Act request: "9 quotes from Denver Jail...
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