Tag: Healthcare

#Ebola – The Glaring Gap Between Staff Education and Proper, Effective...

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I saw this headline the other day: "U.S. Soldiers Get Just Four Hours of Ebola Training" The phrase "just four hours" implies that it wasn't...

LinkedIn Post on Ebola and Everyday Healthcare Failures; A Brave Whistle-Blowing...

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I wrote about Ebola earlier this week and have been following the news closely. It's a fascinating story on many levels, including many leadership...

Talking About Breaches of Ebola Protocol is NOT “Blaming Nurses”

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Note: Scroll down to see comments for additional links, articles, videos and discussion. As I've written about (here and here) poor systems, a lack of...

Denver Jail’s Suggestion Box (and Problems) in the News

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The Denver jail and its suggestion box program made the local news, thanks to a Freedom of Information Act request: "9 quotes from Denver Jail...

Gemba Academy Interviews on Lean Hospitals, Healthcare Kaizen, & KaiNexus

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Thanks to Ron Pereira and my other friends at Gemba Academy for interviewing me when I visited their studio a few weeks back. Gemba Academy...

Ebola & Systems & Processes: Can We Do Better? Can We...

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Yesterday, Thomas Eric Duncan, the first person diagnosed with Ebola in the U.S. died in a Dallas hospital. As I've been following this story, I...

Podcast #211: Mark Graban on ‘Healthcare Tech Talk,’ Discussing Lean Healthcare

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Listen Normally, my podcast is all about my guests. This episode has me being interviewed by the hosts at Healthcare Tech Talk, a new podcast...

Guest Post: Poka Yoke… When It’s Personal

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Mark's Note: Today's guest post is by Chris Burnham. I invited him to write this after I saw him share his pre-surgical "poka yoke"...

Safety is “always our top priority,” except when it isn’t… in...

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Although I'm a proud alum of Northwestern University, a former marching band member, and an ardent follower of our football team (as I've written...

The Fallacy of Firing People to Fix Patient Safety

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In a Lean culture, the mindset is that "problems are treasure" or "problems are gold." By honestly identifying problems, we can solve problems and...

“Lean Coffee” Topics for September 2014

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As I blogged about last month, "Lean Coffee" is becoming a quarterly event for healthcare professionals here in San Antonio. We held a two-hour discussion...

“Healthy Debate” About Lean in Healthcare & Emergency Departments

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I was recently interviewed by one of the reporters who put together this web article in Canada: "From the factory floor to the emergency department:...
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