Tag: Healthcare

When Having a Process Improvement Idea Means You’re Weak?

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I guess I'm wired for improvement. Or, it's just become a habit. Or, it's both. I celebrate moments when I can identify an opportunity for...

The One Where I was Interviewed on a Detroit Radio Station

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I was invited to be a guest on a Detroit radio talk show that's hosted by Dr. Paul Reeves, a show called "Dr. Paul's...

Operational Excellence Mixtape: May 24, 2019

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Healthcare - Creating Value for Patients Compelling people with evidence or demanding compliance does very little to drive adoption of new practices - handing out...

Podcast #342 – Adam Ward on Lean Design in Healthcare

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My guest for Episode #342 of the podcast is Adam Ward, the author of Lean Design in Healthcare: A Journey to Improve Quality and...

Challenging Outdated Practices: The Conflict Between Evidence and Habit in Lean...

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tl;dr: In this post, Mark explores the tension between traditional habits and current scientific evidence in Lean management practices. He delves into how old...

Podcast #341 – Dr. Rob Hackett (@patientsafe3) on #TheatreCapChallenge &...

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My guest for Episode #341 of the podcast is Dr. Rob Hackett, an anaesthesiologist in Sydney, Australia. Rob has become known around the world...

Operational Excellence Mixtape: May 10, 2019

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Healthcare - Creating Value for Patients A group of Winnipeg physicians is opening a clinic designed to treat non-emergent patients in an effort to reduce Emergency...

Family Guy Skewers Marie Kondo (and 5S and Lean too?)

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I haven't read it, but Marie Kondo's book The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing has been a...

A Hospital CEO Who Wants Other CEOs to “Give a Damn”...

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Here's an interesting column from Becker's Hospital Review, written by Michael Dowling, President and CEO, Northwell Health. I'm guessing he created the headline, since the...

Operational Excellence Mixtape: April 26, 2019

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Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg on May 10. Learn more. Healthcare - Creating...

Remembering Louise Batz’s Tragic Death From Medical Error 10 Years Later

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Mark's note: This post is reprinted from an email from Laura Batz Townsend, the CEO of the Louise H. Batz Patient Safety Foundation. I...

Podcast #340 – @JoyFurnival, Lean in NHS England

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Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer....
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