My guest for episode #247 is James Chisholm, a principal and co-founder of the Toronto-based ExperiencePoint. James is a pioneer in the design of online game-based learning, and has authored numerous leadership simulations in use by over 100,000 executives and managers worldwide.…
Back in December, I wrote about a method called “Motivational Interviewing” (MI), something I learned about from a social worker who was also at the Lean Startup Conference. It’s funny how these worlds intersect sometimes. I saw parallels between people…
Today’s post doesn’t throw back too far… it looks back at a post from just last month: “Doctors Get Upset With Being Pushed, Bad Leadership, Clumsy Incentives; Try to Unionize.” What’s a bit more of a throwback is receiving a comment on…
Tuesday, Dr. Greg Jacobson and I did a webinar together titled “How to Get Buy In for Improvement.” When we ask people, “What are your biggest barriers to improvement?” the answer we get most often is “lack of buy in.”…
Another question I get thrown at me very often is something along the lines of “How do we get more buy in for ______” with that space being filled with Lean, Kaizen, 5S, using the EMR system, improvement, or any number of terms. If you do a Google search for Lean “lack of buy in”...
Yesterday, I did a webinar about the "ExperienceChange" workshops that I'm facilitating and would love to bring to your organization. In the webinar, the first part talks about the need for change management practices and higher levels of employee engagement...
Having a model like this helps prevent errors, such as jumping to implement Lean tools before the organization understands WHY change is necessary. You have to engage and enroll people in change, not just force things on them.
I am convinced that the ExperienceChange simulations, either Lakeview or GlobalTech, are a great way to learn and practice.
I’ll be blogging a lot more about my recent trip to Japan with Kaizen Institute, including the site visits and our lessons learned. I had a few days of tourist / vacation time in Tokyo before and after the trip,…
I found a picture (posted by Jamie Voster on LinkedIn) and I re-shared it through my account. Neither Jamie nor I know where the picture was taken or who took it (I wish I could do a better job of…
Mark’s Note: Today’s post is by Dr. Mark Jaben, following up our recent podcast discussion. See his previous guest posts. Hidden brain ————–> prefrontal cortex ————–> creativity Our brain is only willing to expend the necessary energy to be creative…
Mark’s note: Christina Kach is our guest blogger today, with a post written on a flight back from visiting what’s considered to be one of America’s best Lean companies A big part of Lean practice teaches us to find the…
My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change. Mark has been a guest blogger for me before and it’s great to talk to him today about his research and experiences. In our conversation,…