Tag: Change
Guest Post: What is “Yokoten?”
Mark's Note: Today's post is from Al Norval, with the firm Lean Pathways, Inc.
In the Lean world, we hear all kinds of Japanese...
Guest Post: “Soft Skills”: From Spongy to Solid
Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...
Best “Back of a Business Card” Ever, Seen at #HIMSS
I was at the annual HIMSS Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare...
(Complaining About) Resistance is Futile
It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...
