Tag: Change
Watching the Steve Jobs “Lost Interview,” Part 2
As I started writing about yesterday in Part 1, I recently viewed a lost video of Steve Jobs being interviewed in 1995. See this...
Guest Post: The Tides of Change
Mark's note: Ankit Patel is a returning guest blogger and a good friend in the world of Lean and Lean Healthcare. Check out his...
More Improvement Requires Less “Change Management”?
As I worked on co-authoring Healthcare Kaizen, I dove deeper into my study of "kaizen" practices and mindsets, revisiting many core books on kaizen...
Changes in Mac OS X “Lion” and Parallels to Workplace Changes
It's nowhere near as important as yesterday's topic of employee and patient safety, but my last two days of using the new Mac OS...
Guest Post: What is “Yokoten?”
Mark's Note: Today's post is from Al Norval, with the firm Lean Pathways, Inc.
In the Lean world, we hear all kinds of Japanese...
Guest Post: “Soft Skills”: From Spongy to Solid
Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...
Best “Back of a Business Card” Ever, Seen at #HIMSS
I was at the annual HIMSS Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare...
(Complaining About) Resistance is Futile
It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...