Tag: Change

Watching the Steve Jobs “Lost Interview,” Part 2

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As I started writing about yesterday in Part 1, I recently viewed a lost video of Steve Jobs being interviewed in 1995.  See this...

Guest Post: The Tides of Change

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Mark's note: Ankit Patel is a returning guest blogger  and a good friend in the world of Lean and Lean Healthcare. Check out his...

More Improvement Requires Less “Change Management”?

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As I worked on co-authoring  Healthcare Kaizen, I dove deeper into my study of "kaizen" practices and mindsets, revisiting many core books on kaizen...

Changes in Mac OS X “Lion” and Parallels to Workplace Changes

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It's nowhere near as important as yesterday's topic of employee and patient safety, but my last two days of using the new Mac OS...

Guest Post: What is “Yokoten?”

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Mark's Note: Today's post is from Al Norval, with the firm Lean Pathways, Inc. In the Lean world, we hear all kinds of Japanese...

Guest Post: “Soft Skills”: From Spongy to Solid

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Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...

Best “Back of a Business Card” Ever, Seen at #HIMSS

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I was at the annual HIMSS  Conference yesterday, as a guest of the software company FormFast, giving short 10-minute talks about Lean Healthcare...

(Complaining About) Resistance is Futile

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It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...