Webinar Recording – Why Change Management and Lean Are So Important

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Yesterday, I did a webinar about the “ExperienceChange” workshops that I'm facilitating and would love to bring to your organization.

In the webinar (view the recording), the first part talks about the need for change management practices and higher levels of employee engagement. That doesn't mean somehow forcing people to go along with what you want to do. It means real engagement and collaboration.

Note: The “Lakeview” simulation is no longer available, but I can conduct the same workshop with a different simulation that's based on a manufacturing company.

Why do people complain about a “lack of sustainment?” What are some of the root causes of that? What can we do about it?

That's the first part of the webinar.

Then, at about 23:00 in, I start talking about how the on-site workshop is facilitated. Click on the link if you want to jump right to that point.

And, at about 28:30 in, I show a brief demonstration of what the Lakeview change simulation looks like. Jump to that part of the video.

I'm curious what you think about the change management challenges and ideas from the first 20 minutes of the webinar, even if you're not interested in the ExperienceChange workshop.


Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.