Healthcare – Creating Value for Patients Many healthcare providers are driven by a deep commitment to the mission of healthcare. Some refer to it as a calling. The New York Times suggests that the healthcare industry exploits the goodwill and commitment…
Healthcare – Creating Value for Patients Healthcare innovation is prone to continuous pilots of improvements that are already proven and a half-hearted embrace of meaningful change. Sachin Jain, CEO of CareMore Health provides us with a sense of urgency and duty to close…
TL;DR: Lean improvement depends on asking both “why?” and “why not?” Leaders who challenge assumptions and refuse to accept “we’ve always done it this way” unlock innovation in patient safety, flow, and quality. Asking “why not?” turns barriers into design…
Healthcare – Creating Value for Patients Compelling people with evidence or demanding compliance does very little to drive adoption of new practices – handing out articles, making posters and Powerpoint presentations to ‘educate’, and conducting audits will continue to disappoint. …
My guest for Episode #342 of the podcast is Adam Ward, the author of Lean Design in Healthcare: A Journey to Improve Quality and Process of Care. Adam is an innovation process expert and independent advisor. He spent the first…
Healthcare – Creating Value for Patients A group of Winnipeg physicians is opening a clinic designed to treat non-emergent patients in an effort to reduce Emergency Room overcrowding. Tom Brodbeck of the Winnipeg Sun is skeptical that it addresses any underlying causes…
I haven’t read it, but Marie Kondo’s book The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing has been a pop-culture phenomenon in the past few years. I’ve seen some compare her process to the Lean…
TL;DR: When leaders prioritize speed and output over quality, employees stop speaking up–and safety suffers. From GM to Boeing to hospitals, production pressure creates fear, hidden defects, and misleading public narratives that no amount of PR can fix. Yesterday’s blog…
Ryan and I are co-sponsoring a workshop that I’ll be presenting on “Measures of Success” in Winnipeg on May 10. Learn more. Healthcare – Creating Value for Patients In Canada, we wait. A long time. Especially if you are referred…
tl;dr: A senior Toyota leader explains why the Toyota Production System is widely misunderstood. TPS is not just a set of tools, not just “lean production,” and not primarily about cutting costs. As Nampachi Hayashi explains, TPS is a total…
Yesterday, I blogged about a CNO who was changing the culture at a hospital away from blaming individual nurses for system problems. The HealthLeaders article I wrote about didn’t talk about “Lean” per se. But, that single idea about moving…
Ryan and I are co-sponsoring a workshop that I’ll be presenting on “Measures of Success” in Winnipeg on May 10. Learn more. Healthcare – Creating Value for Patients A hospital in India continues to develop world-class surgical practices at a…
