tl;dr Color codes and bar charts answer “Are we hitting the target?” but not “Are we improving?” or “How do we improve?” Process Behavior Charts reveal true signals in the data, so leaders stop overreacting to noise and start improving…
Scroll down for how to subscribe, transcript, and more My guest for Episode #515 of the Lean Blog Interviews Podcast is Jim Morgan, senior advisor at Lean Enterprise Institute and a board member at Adrian Steel. Jim’s most recent industry…
Scroll down for how to subscribe, transcript, and more My guests for Episode #512 of the Lean Blog Interviews Podcast are two of three co-authors of the upcoming book “Leading Excellence: 5 Hats of the Adaptive Leader” – Brad Jeavons…
Scroll down for how to subscribe, transcript, and more My guest for Episode #511 of the Lean Blog Interviews Podcast is Sam Yankelevitch, a distinguished global operations executive who has dedicated his career to advancing Lean principles, effective communication, and…
Scroll down for how to subscribe, transcript, and more My guest for Episode #509 of the Lean Blog Interviews Podcast is Ankit Patel, the founder of My Business Care Team, a BPO company providing services for optometrists, and co-founder with…
Listen: In Episode 46, Mark Graban and Jamie Flinchbaugh spend a lot of time talking about AI, but that still, as always, begins with the whiskey. We both asked ChatGPT to consider all our ingredients for making a whiskey-based cocktail,…
Scroll down for how to subscribe, transcript, and more My guest for Episode #503 of the Lean Blog Interviews Podcast is Sam Morgan of Illuminate Coaching + Consulting. He was previously a guest in Episode #457. Today’s episode was originally…
A while back, I uploaded the entire PDF of my 2018 book, Measures of Success: React Less, Lead Better, Improve More, into the premium version of ChatGPT (updated March 2026). Measures of Success is my 2018 book on metrics, Process…
tl;dr: Most charts don’t actually show improvement–they show routine variation. Without enough data and without using tools like Process Behavior Charts, it’s easy to mistake noise for meaningful change. Before claiming a trend, get more history, look for statistical signals,…
Management by Emoji might sound like the logical next step in modern leadership–or at least that’s what I’m announcing today, April 1st, as a bit of fun and satire inspired by the very real ways organizations misuse metrics and management…
Scroll down for how to subscribe, transcript, and more My guest for Episode #458 of the Lean Blog Interviews Podcast is Damon Baker. He was recently my guest in Episode #454. He is the founder and CEO of the firm…
Scroll down for how to subscribe, transcript, and more Joining me for Episode #456 of the Lean Blog Interviews Podcast is Jake Stiles, CEO of Stiles Associates. For nearly three decades, Jake has played an instrumental role in growing Stiles…