SHS Notes: Hospital Improvement, Deming Lessons from Mike Stoecklein, Shocking…
I'm still reflecting on what a great conference the Society for Health Systems put on again this year. Here are…
Podcast #156 – Mike Stoecklein, Memories of Working with Deming
My guest for episode #156 is a friend, Mike Stoecklein, the Director of Network Operations for the…
Operational Excellence Mixtape: August 30, 2019
Healthcare - Creating Value for Patients
The last place I want to receive care is the hospital. …
Operational Excellence Mixtape: March 15, 2019
Healthcare - Creating Value for Patients
The new venture between Amazon, Berkshire Hathaway, and…
It’s Been 25 Years Since Dr. Deming Passed Away
Today marks 25 years since W. Edwards Deming passed away in 1993. I remember sitting in a statistics class as an…
My Book “Measures of Success” and a Free Webinar Recording
I'm still working on my book Measures of Success, as I've mentioned here a few times.
The partial "in-progress"…
Better Metrics & “Understanding Variation” – An Important…
My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to…
My Post for the Deming Institute Blog: Why Dr. Deming’s Work is So Important…
I'm extremely honored that The W. Edwards Deming Institute published my first blog post in a series of three that…
Trying Too Hard to Force Innovation (or Kaizen) Can Backfire
The W. Edwards Deming Institute posted a video of Kevin Cahill, a grandson of Dr. Deming, welcoming people to the…
2015 Lean Healthcare Transformation Summit Notes & Highlights (#HCSummit15)
Wednesday was the first day of the 6th annual Lean Healthcare Transformation Summit, being held this year in…
Please Help with Research Topics – Understanding Variation & Reducing…
OK, so it's not the kind of scientific research that involves lab coats and microscopes, but I'm doing some…
This Awesome Video Shows What Kaizen Looks Like at Scottsdale Lincoln Health…
Thanks to my friend (and future co-author) Mike Stoecklein for sharing this video (and a blog post) about his…
Managing With Red/Green Charts is Like Driving By Looking at the Rear-View Mirror
There's an expression that was used by Dr. W. Edwards Deming, and also by Dr. Don Wheeler, that says managing…
Day 2 Notes: Lean Healthcare Transformation Summit 2014
Today is the second and final day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter…
Podcast #182 – Michael Grogan & Dr. Brenda Dmallo, Lean Healthcare in…
Joining me for episode #182 are Michael Grogan and Dr. Brenda Dmello, joining me via Skype from…
Highlights & Notes from “The Essential #Deming”
I was fortunate to be exposed to the writings of W. Edwards Deming before I even learned about Lean. While I…
Management Improvement Carnival #111
Again, I'm very happy to host the Carnival for John Hunter and his Curious Cat blog. My job here is to share some…
Guest Post: Deming, Lean, and Healthcare Transformation
Mark's note: I'm happy to welcome a relatively new friend, Mike Stoecklein, as a guest author here on my Lean…