Podcast #156 – Mike Stoecklein, Memories of Working with Deming

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MP3 File  (run time 29:37)

mikeMy guest for episode #156 is a friend, Mike Stoecklein, the Director of Network Operations for the Healthcare Value Network. I was able to work with Mike when I was an employee of the Lean Enterprise Institute, working closely with the HVN team and their members.

Our conversation is about Mike's reflections on meeting Dr. W. Edwards Deming in the late 1980s, volunteering to assist with some of his famed 4-day seminars around the country. You can read Mike's excellent blog post that was the basis for some of our discussion here. Why are we here? To learn… and to have fun, as Dr. Deming said!

For a link to this episode, refer people to www.leanblog.org/156/.

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

6 Comments
  1. Dan Stoecklein says

    The point about asking “What’s gonna be on the test?” strikes home… I don’t get a thing out of the courses where that question fuels my study methods.

    Generally, those were the classes I didn’t care much about and just wanted to get my A and leave, but still.

  2. […] Mike Stoecklein’s Memories of Working With Dr Deming, one of Mark Graban’s LeanBlog Podcasts. Then from Mike’s own Gemba Walkabout blog there’s the post that led to the podcast, Reflections on My (Brief) Time with Dr. Deming, followed by I’m Not Hearing Enough About “Understanding Variation” and Circle Reports – Example of Not Understanding Variation . […]

  3. […] Reflections on My (Brief) Time with Dr. Deming – “The executives thought he was pleased. When they were done with their ‘show’ he thanked them for their time, but he wanted to know what ‘top management’ was doing. He pointed out that they were talking about improvements on the shop floor, which accounted for only about 3 percent of what was important.” When executives start to radical change what they work on the organization is starting to practice what Dr. Deming taught. Mike recorded a podcast with Mark Graban on working with Dr. Deming. […]

  4. […] Related: Understand Variation – The Forgotten Principle – Standard Work and PDSA – Podcast #156 – Mike Stoecklein, Memories of Working with Deming […]

  5. […] Dr. Deming’s red bead factory and the problems with grades not understanding variation.  I described this in a podcast with Mark […]

  6. […] Related: We Need to Understand Variation to Manage Effectively – 2013 Annual Deming Conference Recap, Homecoming At Purdue – Application of Deming’s System of Profound Knowledge in Healthcare – LeanBlog Podcast #156: Mike Stoecklein, Memories of Working with Deming […]

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