Scroll down for video, how to subscribe, and more My guest for Episode #406 is Dr. Ivan Zakharenkov, he’s a doctor of veterinary medicine and he’s Chief Executive Officer at the company Veterinary Integration Solutions. He goes by Dr. Zak…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! One more note from Mark: Check out Episode 32 of “My Favorite Mistake” with consultant Michele Parrish as our…
As I blogged about back in August, the team at Value Capture released an eBook that was built around transcripts of speeches by the late Paul H. O’Neill, Sr. Today would have been Mr. O’Neill’s 85th birthday, so Value Capture…
Today is the World Health Organization “World Patient Safety Day 2020.” Patient safety is not just an American healthcare issue — see some statistics I have compiled over the years. At one point, the per capita rate of people killed…
What You Might Have Missed If you missed it, check out this excellent webinar that was presented yesterday by Dider Rabino, of Value Capture, and Jen Ashley, of Sutter Health: Leading with Respect: Standard Work for Frontline Leaders You can…
Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients The response of healthcare providers during Covid-19 reminds us of their vast creativity and professionalism. How come this has been largely squandered when driving quality improvement…
I’m very excited that one of the projects that I’ve been working on over the past few months has come to fruition. It’s an eBook, available as a free PDF or as a very inexpensive Kindle book, that collects the…
Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Health Care Workers Protect Us. It’s Time To Protect Them. Great article in HBR by Ken Segel and John Toussaint. Volume-based incentives drive behaviours — often…
Today, I wanted to share an excellent article written by Dr. John Toussaint (of Catalysis) and Ken Segel (of Value Capture): Ken and John were both deeply influenced by the late Paul O’Neill, who made worker safety the primary imperative…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The WSJ normally has a paywall, but this article is old enough that it’s free to the…
Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton, Massachusetts. I first met Kim about a decade ago and, as we discover during the podcast discussion, one of…
Healthcare – Creating Value for Patients Transformation and quality improvement is rarely sustained without changing management behaviours and management systems. John Toussaint writes about the challenges of adopting lean management systems in the NHS in “Is quality a strategy or an operation?”.…
