Search Results for "john toussaint"

Operational Excellence Mixtape: June 7, 2019

Healthcare – Creating Value for Patients Healthcare innovation is prone to continuous pilots of improvements that are already proven and a half-hearted embrace of meaningful change.  Sachin Jain, CEO of CareMore Health provides us with a sense of urgency and duty to close…

Operational Excellence Mixtape: March 1, 2019

Healthcare – Creating Value for Patients Ontario is betting big on an untested hypothesis of reorganizing and consolidating healthcare operations and budgets predicting it will result in patients “seamlessly” moving through the health system.  Time will tell, but the history has…

Robert Maurer on Mastering Fear, Deming, and Motivational Interviewing

Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently qualified to answer such questions and to provide advice that can help us. My guest for Episode #315 is Robert Maurer, Ph.D., author of the outstanding book Mastering Fear.

Bob was previously my guest for Episode #153, where we discussed one of his earlier books on Kaizen, One Small Step Can Change Your Life: The Kaizen Way. By the way, earlier this year I noticed that his other book The Spirit of Kaizen was one of the few books by an American author that Toyota was selling at the Toyota Commemorative Museum of Industry and Technology in Nagoya (see photo below).

I hope you enjoy today's discussion on Mastering Fear. As the subtitle says, can we "harness emotion to achieve excellence in health, work, and relationships"?

Jeff Hunter on Patient-Centered Strategy and Building Learning Systems in Healthcare

Joining me today for Episode #312 of the podcast is Jeff Hunter, author of the excellent book "Patient-Centered Strategy: A Learning System for Better Care."

Jeff was with the ThedaCare in Wisconsin, where he was Senior Vice President, Strategy and Marketing for the health system. After retiring from ThedaCare, he has been a faculty member for Catalysis and has started his own consulting firm, Jeff Hunter Strategy.

In today's podcast, we discuss a number of topics, including how a good strategy is a necessary input for a "strategy deployment" management process, some of the problems with traditional approaches to strategic planning, and why an iterative PDSA approach works better than static plans.

2018 Lean Healthcare Draft – Mock Draft Projections and Exclusive Fake Preview

Tonight is the start of the NFL Draft, which almost gets as much coverage nowadays as a Presidential election.

Can you imagine if CNBC and other TV channels spent as much time focusing on which Lean Healthcare prospects would be "drafted" from our leading universities and medical schools?

Here is our exclusive and official Lean Blog mock draft, featuring picks from our Lean Healthcare draft expert, Mel Kaizen, Jr.