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Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group in northern California. Mike was previously the Medical Director of the Lean Promotion...
TL;DR: Psychological safety is a shared belief that you can raise concerns, admit mistakes, ask questions, or offer ideas without fear of blame or humiliation. Harvard Business School professor Amy...
So, an engineer, an architect, and a nurse walk into a hospital… no, that's not a setup for the punchline to a joke. Today, in episode #355 of the podcast, I'm sharing three short conversations...
Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton, Massachusetts. I first met Kim about a decade ago and, as we discover during...
A Word Worth Remembering (But Hard to Say and Spell) You might recall when I first learned about the German word “verschlimmbesserung“–that wonderfully precise term for “an...
Karen Martin is one of those people I've been lucky to know and learn from for a long time. She's...
KaiNexus recently hosted a webinar I was especially looking forward to: “Unlock the Power of...
When organizations struggle to sustain Lean transformation, people often look first at tools...
Recently, I had the pleasure of moderating a webinar titled “Driving a Culture of Transforming...
TL;DR: Lean tools don't fail because people resist change–they fail because people don't feel...
One of the most powerful elements of continuous improvement is the ability to learn from each other...
I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus...
TL;DR: Psychological safety isn't optional for continuous improvement. This KaiNexus webinar...
I'm happy to be hosting and moderating this webinar that will be presented by Brent Loescher, a...
I'm happy to be hosting and moderating this webinar that will be presented by Melissa Sherman, a...
Psychological safety is often described as “feeling safe to speak up.” In Lean...
Are you looking to transform your business strategy into actionable results? Join us for our...
Last week, I posted a podcast with Mike George, founder of Strong America Now, an organization that...
Here's a nice video that popped up on YouTube from the Toronto-area University Health Network...
Did anybody see the new movie, the comedy “Horrible Bosses” this weekend? If so, leave a...
