Why do people jump to conclusions (or solutions), often looking to “shiny new technology, reorganizations, or spending more money” as Dan asks? Why is it better to spend more time on a good problem statement? What's the difference between data and facts?
When should we ask questions and when is it OK to make suggestions? When is it OK to “just do it” and when do we need to be more rigorous in setting up our experiments?
Dan and I are good friends, so the conversation veers into a breakdown of the show “Bar Rescue” and the problem-solving and leadership methods illustrated there. This is almost an episode of “Lean Whiskey” but there was no whiskey involved. You can see that Dan is drinking water, since this is another video podcast that you can watch via Youtube.
I hope you enjoy the conversation!
Video of the Conversation:
For a link to this episode, refer people to www.leanblog.org/365.
For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android apps, or via Apple Podcasts. You can also subscribe and listen via Stitcher or Spotify.
Questions, Topics, Quotes, and Links:
- Dan's consulting website
- Dan's LinkedIn Profile
- @DanMarkovitz on Twitter
- Rich Sheridan's podcast episode
- The fire-fighting A3 cartoon we discussed
- Dan's books
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