Operational Excellence Mixtape: November 23, 2018
Healthcare - Creating Value for Patients
Hospitals have been collecting patient complaint data for decades,…
Reviews of “Measures of Success” – I’m Appearing on…
Today, I'll be appearing live as a guest on the live internet show "Quality Digest Live." You can watch live at 2…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
What Were the 10 Most Read LeanBlog.org Posts of the First Half of 2017?
Thanks everybody for reading my blog here in 2017! It's been an interesting year on the blog, as usual, and I…
The 2017 Lean Healthcare Transformation Summit (#HCSummit17) Begins
This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on…
Reasons Why Lean Wouldn’t Always Be Easier Just Because You’re in…
Facebook is reminding me that it was four years ago this week that I made my initial study trip to Japan with…
“Practicing Lean” Excerpt – Lessons from Japan
I've recently updated the eBook Practicing Lean to include a new ninth chapter, submitted by Samuel Selay. Other…
5S: The Good, the Bad, and the Extreme in Japanese Hospitals
My two previous trips to Japan have been incredible experiences, both personally and professionally. I'm planning…
On Vacation Through July 15 – Here’s Some Recommended Reading &…
It's time for vacation, which means two weeks away from the blog. There is a physical vacation taking place, to…