Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Webinar Preview: Steve Kane on Coaching Strategies for Leaders

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Today, I'm sharing a preview (in podcast and transcript form) of a webinar that Steve Kane, from Gemba Academy, will presenting on April 8th...

For Covid-19 Preparedness, Hospitals Need More Than Written Protocols

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I've been thinking a lot about hospitals and how they're preparing for the expected tsunami of Covid-19 patients who will need ICU beds and...

Stay at Home: A Covid-19 Message from an E.R Physician, Greg...

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See all of Greg's email updates on this page Greg Jacobson, MD is a practicing emergency room physician. He's a friend and trusted colleague and...

Podcast #360 — @LeahBinder of @LeapfrogGroup on Coronavirus Prep & #PatientSafety...

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Returning for Episode #360 of the podcast is Leah Binder, the president and CEO of Leapfrog Group. We last talked four years ago in...

Episode #14 of “Lean Whiskey”: Coronavirus, Supply Chains, and Just-in-Time; Adding...

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Listen: In Episode 14 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh finish off another weekend by catching up, drinking whiskey, and talking shop. In...

Happy Birthday, “Measures of Success” (The Paperback) — Reflections and More

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I realize there's a lot of serious stuff taking place in the world... and that's weighing on my mind a ton, which is one...

Covid-19: Don’t Blame Toyota or “Just in Time” for Your Risky...

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I normally love the public radio program "Marketplace" and have listened to it (on radio or as a podcast) for 15 years or so. But,...

The Misleading Use of “YTD” Numbers to Evaluate Performance

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In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in the context, at this moment,...

Podcast #359 — Alfred Angerer on Lean Healthcare in Switzerland

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My guest for Episode #359 of the podcast is Prof. Dr. Alfred Angerer, joining me from Switzerland to talk about Lean healthcare. I had a...

A Throwback to Another #ThrowbackThursday: Yet Again, the Wrong House Was...

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I can't believe that I'm once again writing about this. But, I saw in the news that ANOTHER house was mistakenly demolished in the...

Webinar Preview: A Great Idea Isn’t Enough for Successful Change

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Today, I'd like to preview the next webinar that I'll be hosting in our KaiNexus Webinar series. It's going to be presented by my...

Learning Process Behavior Charts and the More Difficult Challenge of Unlearning...

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Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 - click here to access...
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